RETURNS & EXCHANGE POLICY

Within the First Year: You can return the jewelry and purchase a new one. The exchange rate will be 55% lower than the rate at which you bought the jewelry (before GST).

After the First Year: You can return the jewelry and purchase a new one based on the silver rate of the date of purchase.

Thank you for understanding our terms and conditions. We are committed to ensuring your satisfaction with our products.

REFUND POLICY

Refunds are applicable only for products received in damaged condition while opening. Refunds will be made directly to the payment method used to checkout within 10 working days post receiving the product and verification of the same.

A refund shall not be processed if a) incorrect or incomplete shipping address is provided, b) there are 2 failed delivery attempts by our shipping agency c) the package is refused by the recipient.